Détails du poste

Our Identity:

At IGT Solutions, we are trailblazers in revolutionizing customer experiences (CX), harnessing the power of AI to transform interactions for the world's most innovative brands. Our unique approach combines cutting-edge digital technologies with human intelligence, offering comprehensive CX journey management across the Travel and High-Growth Tech sectors.

Position Overview:

Join our vibrant team as a Sales Representative in our diverse multilingual BPO center. As a key player in our pursuit of international service excellence, you'll be first point of contact with our clients.

Key Accountabilities:

• Communicating with customers, making outbound calls to potential customers, and following up on leads;


• Understanding customers’ needs and identifying sales opportunities;


• Keeping up with product and service information and updates;

How You Can Create Influence:

• Proficient writing and speaking skills in Spanish (C1 level) are essential, with English proficiency required at a B2 level.


• Previous experience in an outbound call center or a related sales position preferred;


• Demonstrate a sales-oriented mindset.


• Familiarity with booking systems like Amadeus, Galileo, or Sabre is a plus.


• Graduates in any discipline or undergraduates are welcome.


• Demonstrated ability to source necessary information from customers with a strong emphasis on issue resolution.


• Proficiency in Microsoft Office and Outlook.


• Willingness to work in a contact center environment.

Perks and Benefits:

• Competitive salary package, reflecting your expertise and contributions.


• Meal tickets


• Private medical subscription


• “Bring a friend” Referral Program – Consistent rewards for recommendation


• Possibility of exciting incentives or tenure-based bonuses within the project to reward your exceptional performance


• Permanent contract with the potential for advancement, providing stability and security.


• Fully paid training provided by the company


• Exciting career growth opportunities within a globally renowned organization.


• Engaging projects with leading global brands, offering diverse and rewarding experiences.


• Supportive and collaborative work culture, fostering both personal and professional development.

Please note that this is a long-term contract opportunity.

Specifications for the working environment :

• Dynamic, young and diverse environment


• Full equipment provided by company


• Modern equipped kitchen and lunch area – including latest coffee/tea machines


• Facilities for work environment (Subway and all public transportation, local shops, restaurants and pharmacies)

It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.