Állás részletei

Join Our Team as a Concierge/Receptionist (Sales & Customer Care)

Are you passionate about customer service and ready to take on new challenges? Join us and be part of our dynamic team as a Concierge/Receptionist!

Key Responsibilities:

• Provide excellent customer service by handling inquiries, concerns, and requests regarding products and services.


• Communicate with customers through telephone, email, or face-to-face interactions.


• Resolve customer requests in a professional and timely manner.


• Provide information on pricing, delivery, and product details.


• Process orders, forms, applications, and requests efficiently.


• Organize your workflow to meet customer timeframes and deadlines.


• Manage and update customer accounts.


• Maintain accurate records of customer interactions and transactions.


• Follow up with customers to ensure satisfaction and resolve any issues.

Required Skills:

• Customer service orientation.


• Excellent verbal and written communication skills.


• Good listening and problem-solving abilities.


• Strong analytical skills to assess and resolve customer issues.

Benefits:

• Medical Insurance through Regina Maria.


• Monthly sales bonus based on performance.


• Shuttle bus service from Aurel Vlaicu subway station.


• Fitness gym access

Take the next step in your career and apply today to become part of our team!