Detalii loc de munca

Your tasks:

Being part of our Operations team, you will work with focus on these topics:

• Talk by phone and e-mail with the network of car partners ,advise them for submission
  a claim;


• Ensures that it meets the business objectives and procedures of the company in communication and
  solving the cases of car partners;


• Ensure that car partners are kept constantly informed of the status of their complaints;


• Checks the complaints received and ensures that the damages were not specified in the data sheet;


• It is ensured that the evidence received as a result of the complaints is in accordance with the company's objectives.
  
  

Your Profile

• Native or Advance Hungarian speaker


• At least one year of work experience in customer support/ BPO


• Automotive knowledge will be a plus


• Deep business understanding and excellent knowledge of business processes


• Excellent analytical skills with great communication skills


• Self motivated individual who can succeed in a dynamic, fast paced environment


• Problem solver, self driven and very good assertiveness


• Proficient in MS Office


• Fluent in English (spoken and written).

What you will get:

• Real impact - Your work will enable our business success and disrupt the car industry


• A nice office in Brasov


• Benefits package – Attractive salary 


• Success story - Your friends and family will be able to google your employer with “billion dollar startup club”