Detalii loc de munca

Service Desk Techncian with German and English

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Salariu confidențial
Entry (0-2 ani), Middle (2-5 ani)
Timișoara
Full time; 1 post

EVERIENCE

4.40
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Limbi vorbite

Germană (mediu)Engleză (mediu)


Your responsibilities will be:



-1st level IT support for our Client employees


-Classic Hardware (PC, monitors, printers)


-Specific Hardware (cash tills, card printers)


-Office tools and apps (OS W7, Open office, Gmail)


-Networking (Lan, Wan)


-Local applications ()


-Identifying, handling and solving the requests


-Identifying and escalation of Massive Incidents


-Backlog follow-up


- Demonstrate excellent customer service at all times




What we offer:


Central building offices with excellent view on the city, top facilities and equipment


Competitive salary, performance bonus, meal tickets and gift vouchers


Training opportunities


Regina Maria medical package


Extra vacation days


Massage at the office day


Fruits on the house




EVERIENCE

4.40
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EVERIENCE supports the companies’ digital transformation by combining the unique know-how of its teams with the most relevant technologies. Because the future of companies is closely linked to the success of its employees, EVERIENCE supports users for more than 200 companies. With 12 sites in Europe (Aix, Angers, Bruxelles, Essen, Frankfurt, Lille, Lyon, Milan, Montpellier, Nantes, Paris, Timișoara) and 1 site in Tunis, EVERIENCE has a sustained growth and a turnover of 165 M€ in 2018.

Diversity is part of the company's DNA and developing the skills of its 2,800 employees is at the heart of EVERIENCE management. 

EVERIENCE Romania is present in Timisoara since 2013 and received in 2019 the 1st prize for High Tech companies on the local market.

Our main activities:

Applications Functional Support (40%): Providing user support for standard applications such as SAP, Oracle, Salesforce, Cegid and for client-specific applications

IT Service Desk (40%): Providing Premium experience in IT support for users of Windows, Windows, Office and Office 365

BPO (20%): Externalization of business processes, back-office activities within our specialization

Join and grow with EVERIENCE!

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